Privacy Notice

Who We Are

TechPal Limited is an Irish technology company providing managed IT, network infrastructure, Wi-Fi, CCTV, access control and energy monitoring solutions.

Company: TechPal Limited
Company Number: 671247
VAT Number: 3689383TH
Email: kirsty.given@techpal.ie

For the purposes of data protection law, TechPal Limited is the data controller for personal information collected directly by us through this website.

Information We Collect

When you contact TechPal through our website, email or other communication channels, we may collect information such as your name, company or organisation, email address, telephone number (if provided), information you include in an enquiry or message, and correspondence between you and TechPal.

Our website provider, Webador, may also collect limited technical information and website statistics relating to visits to our website.

How We Use Your Information

We use your personal information only where necessary to respond to enquiries, understand your requirements, provide quotations or proposals, deliver and support our services, communicate with customers and prospective customers, and maintain appropriate business and accounting records.

We may also use information where reasonably necessary to operate, protect and improve our website and services.

We do not sell your personal information.

Our Legal Basis for Processing

We only process personal information where we have a lawful basis to do so. Depending on the circumstances, this may be because:

• it is necessary to respond to your enquiry or take steps at your request before entering into a contract;

• it is necessary to provide services under a contract with you;

• we need to comply with a legal obligation; or

• we have a legitimate business interest in communicating with customers and prospective customers, operating our business and providing our services effectively.

Where we rely on your consent, you may withdraw that consent at any time.

Contact Forms

When you contact TechPal using a form on our website, we collect the information you choose to provide, such as your name, email address and the details of your enquiry.

We use this information to respond to you, understand what assistance you require and, where appropriate, provide information about our services or prepare a quotation.

Our website is provided through Webador, and information submitted through our website may be processed and stored through Webador's systems as part of providing the website and contact form functionality.

Please avoid including sensitive personal information in the message box unless it is necessary for your enquiry.

Website Statistics and Cookies

This website uses Webador's standard website functionality and visitor statistics. These help us understand how our website is being used and improve the website and our services.

We do not currently use additional advertising or marketing tracking tools on this website.

Sharing Your Information

We do not sell or trade your personal information.

We may share personal information with trusted service providers where necessary to operate our business and provide our services, for example website hosting, IT, accounting or other professional services.

We may also disclose information where required by law, regulation or a relevant authority.

Where we use third-party service providers, we expect personal information to be handled appropriately and only for the purposes for which it has been provided.

How Long We Keep Your Information

We keep personal information only for as long as reasonably necessary for the purpose for which it was collected and to meet any legal, accounting or regulatory requirements.

The length of time will depend on the nature of the information and our relationship with you. For example, a general enquiry that does not lead to a business relationship will not normally need to be retained for as long as records relating to a customer or completed project.

When personal information is no longer required, we will delete or securely dispose of it where appropriate.

Your Data Protection Rights

Under data protection law, you may have the right to:

• access the personal information we hold about you;
• ask us to correct inaccurate or incomplete information;
• ask us to delete your personal information in certain circumstances;
• ask us to restrict how we use your information;
• object to certain uses of your personal information;
• receive certain personal information in a portable format where applicable; and
• withdraw your consent at any time where we rely on consent.

These rights are subject to certain conditions and exceptions under applicable data protection law.

If you wish to exercise any of these rights, please contact us using the details below.

Contact Us About Your Information

If you have any questions about this Privacy Notice, how TechPal handles your personal information, or you wish to exercise your data protection rights, please contact:

TechPal Limited
Email: kirsty.given@techpal.ie

If you are not satisfied with how we have handled your personal information, you also have the right to make a complaint to the Data Protection Commission (DPC), Ireland.

International Data Transfers

Some of the service providers used to operate our website or business may process personal information outside Ireland or the European Economic Area (EEA).

Where personal information is transferred internationally, we take appropriate steps to ensure that it is protected in accordance with applicable data protection law.

Changes to This Privacy Notice

We may update this Privacy Notice from time to time to reflect changes to our website, services, business practices or legal obligations.

The latest version will always be published on this page.

Last updated: August 2026